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Havik 140 problem/question

Discussion in 'NZXT' started by dJabba, Oct 1, 2012.

  1. dJabba

    dJabba eTeknix Staff Forum Mod

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    Hi

    I'm a happy owner of a Havik 140 cpu cooler, just a bit over a year old. I tried asking on FB but guess the post got lost or the person in charge didn't know.

    One of the Fans has broken down. Making really weird noises and runs at around 100rpm (according to HW monitor) and from looking at it spinning it sound about right.

    After a couple days running, back when I got it, the stickers on them fell off (bad glue I guess) so dunno if that has affected it .. from both FANs, but only the push has broken. The MBF is 30000 hours, so they are far from reached (even if it had run for 24/7).

    How is the warranty on the FANs? couldn't find any direct info on it. Also if within warranty, is it possible to make it all directly? (will ofcourse still provide recipe etc). If I send it to the shop, I'll have to return the entire cooler and would be without a working computer until they checked it out and send a new back (so at least a week).

    It does run with just one Fan now, and not that much hotter .. but also keeping the load more balanced as I know the cooler is weaker now.
     
  2. grumpydaddy

    grumpydaddy Forum Mod

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    Don't know if this will help you just now but take a look under any labels or where the labels were. Do you see any small round rubber bungs/plugs/stoppers right in the center? If so remove the fans from the heatsink and on the bench remove the rubber bung....you should see the fan spindle underneath.

    put a couple of drops of light oil on the spindle, car oil will do for now if you really don't have anything else, and rotate the fan by hand.

    put the bung back in and connect the fan. help it to rotate if needs be.

    Alternate to connecting it is to put it in front of a hair dryer (on cold) for a minute or so but don't over rev it.

    If at the end of this the fan seems to rotate freely put it back on the heatsink and you are good to go. (remember which way it blows)

    Fan life and the performance of bearings is effected by the orientation that it runs in. If the spindle is horizontal life will be longer. Bearings dry out and adding some light oil in very small quantity will prolong the life of the fan.

    If you must run a fan with a vertical spindle then I suggest you try to find a fan that uses ball bearings.
     
  3. Rik1254

    Rik1254 Well-Known Member

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    Slightly late to the party, but regarding the warranty of the fans, contact the company directly and say that the fan as stopped working properly (maybe send a video to back it up). Most companies will normally send out a replacement as stuff such as fans arent really where they make their money (yes its a big income, but NZXT has cases, psu's etc...).

    Other than that, buy a new fan, be like £10 tops :p
     
  4. NZXT Support

    NZXT Support New Member

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    Sorry to hear about the fan. I will PM you so we can get a replacement out for you ASAP.
     
  5. Rik1254

    Rik1254 Well-Known Member

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    Great stuff.
    Glad to see companies looking after their customers, even a year down the line :)
     
  6. Aruffell

    Aruffell The Don eTeknix Staff Forum Admin

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    Same here, and this is why i made this section happen so people can interact with the brands directly :)
     

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